Mail-in Repairs

Can’t make it to the store? Send your device to us and we’ll repair it and send it back. Start by filling in the request form below.

1. Submit the request form

Tell us about your device and what’s wrong. A technician will contact you to confirm your request and go over prices.

2. Ship your device to us

Cellular Fix
777 Dundas St, London, ON N5W 2Z6
Phone: +1 (519) 694-0530

We recommend insurance and tracking. Send only the device, with no accessories or original packaging.

3. We handle the rest

We email you a confirmation and an order number, repair the device as quickly as possible, and send it back within 7 business days after payment (unless we contact you otherwise).

Mail-in repair request form

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Thank you for your response. ✨

Questions before you ship? See our FAQs or call +1 (519) 694-0530.